CUSTOMER CARE OUTSOURCING

img

Outsourcing has provided various benefits to companies in delivering quality customer service to their clients


We know that deciding to have your customer service outsourced should not be taken lightly. With this in mind, we are willing to help our clients in every step of our customer service outsourcing process to assure them that their needs are carefully taken care of.

We can fully integrate online, mobile and landline communications in our customer services like inbound/outbound costumer relations and appointment.
Here are some important areas wherein outsourcing improves customer service:

  • Quality in service delivery –
  • Be it customer service, IT, or marketing, outsourcing helps your company accomplish tasks a lot better, way faster, and much cheaper by tapping into greater resource and expertise through people and systems. Outsourcing companies have years of experience and expertise in various industries and have implemented processes that are tested through time.
  • Accessibility
  • Especially if you have an international client base, being available 24/7 through outsourcing definitely upgrades your customer service and boosts customer satisfaction. While this may be done in-house, the cost and effort will be detrimental to your company budget.
  • Business concentration
  • Outsourcing gets your hands free from these additional functions—customer service, marketing, and IT. By freeing yourself from those responsibilities, you’re able to focus better in the specific fields and operations that are essential in running and growing your company.


    FLOATING INFOTECH is one of India�s prominent business hub established in the year 2016 with a diverse portfolio of assets in software development, business solutions, investigations, technology-enabled services .
    Floating Infotech is national information technology services company, serving a global client base; it delivers hi-tech transactional services, consulting and technology services, systems integration and managed services.

    MISSION


    With mission to develop the clients performance in their business, our company is sincerely working harder for showing profit oriented results to their clients all over the World.

    VISION


    Our vision is to produce creative professional in the field of IT industry ( Development, Outsourcing & many more) Floating Infotech ’s Create a powerful platform & to provides them best environment to act and achieve big as well as to create your present and future to bring happiness in your life.

    Quality


    We treasure our client value and satisfaction. We strive for excellence and we are committed to deliver enhanced value to our customers with commitment and credibility. Red Web Design is committed to continually improve the effectiveness of quality through team work, better tools and better technology .

    Our Team

    img

    Dnyaneshwar Shinde,India

    img

    Fatima nouiri ,morocco

    img

    Mahesh Lokhande

    img

    Ashwini Dahiphale

    img

    Amol Nalawade

    img

    Shrimala Waghmare

    img

    Tushar Tayade